Little & Loved Update
Our warehouse are working under Level 3 restrictions to safely pack your orders for contactless collection. Please allow up to 48 hours to receive your tracking information, which means your parcel is awaiting collection.
Please expect delivery delays of up to five working days for items in and out of Auckland due to additional safety measures and the increase in parcels being sent. Across the rest of NZ delivery delays have reduced to 1 working day.
If your parcel has been delayed longer than 10 working days (Auckland), or 5 working days for the rest of NZ, please email us for an update.
CourierPost will ensure a contactless collection from our warehouse and contactless delivery to your home. More information about COVID-19 from NZ Post, can be found online HERE.
We understand that returning items during different levels may be difficult. We will continue to review our returns policy to ensure that it is fair and gives reasonable time for returns to be processed.
Our support team are working from our Mangawhai office, with quick response times. Please feel free to reach out firstname.lastname@example.org for support.