Shipping

Shipping within New Zealand 

• Nationwide shipping including P O Boxes, rural locations and Waiheke Island are charged at a flat rate of $9.95. 
• Orders over $119, after any discount or loyalty point vouchers are redeemed, are automatically entitled to free freight.
• You will be emailed an order confirmation immediately after placing your order online.
• Orders are fulfilled in the order received and are generally packed the same or next day. During peak periods or sales it may take a further 3 working days and in some cases up to 5 working days to process your order. 
• If your order is urgent as you are isolating or have a special event, please email customer support to request priority shipping. We do our best to accomodate urgent orders. 
• You will be emailed a shipping notification with tracking details when your order is booked. Please allow up to 24 hours for tracking to become available.
• Packages are sent on a tracked non-signature delivery service. If you have special instructions for delivery, including gate codes, where to leave your package or if you would like signature required - please leave us notes in the order comments when checking out.