Shipping
Shipping within New Zealand
- Nationwide shipping including P O Boxes, rural locations and Waiheke Island are charged at a flat rate of $8.
- Orders over $149, after any discount or loyalty point vouchers are redeemed, are automatically entitled to free freight.
- You will be emailed an order confirmation immediately after placing your order online.
- Orders are fulfilled in the order received and are generally packed the same or next day. During peak periods or sales it may take a further 3 working days and in some cases up to 5 working days to process your order.
- If your order is urgent as you are isolating or have a special event, please email customer support to request priority shipping. We do our best to accomodate urgent orders.
- You will be emailed a shipping notification with tracking details when your order is booked. Please allow up to 24 hours for tracking to become available.
- Packages are sent on a tracked non-signature delivery service. If you have special instructions for delivery, including gate codes, where to leave your package or if you would like signature required - please leave us notes in the order comments when checking out.
Shipping across the ditch, to Australia
- Shipping to all parts of Australia, including P O Boxes and rural locations are charged a flat rate of $34.95 (NZD)
- You will be emailed an order confirmation immediately after placing your order online.
- Orders are sent within three working days using NZ Post on a 3-10 day service.
- You will be emailed a shipping notification the day that your order has been dispatched.
- Packages are sent on a tracked, insured (up to $250) delivery service. If you have special instructions for delivery (or where to leave) please leave us notes in the order comments when checking out.
- If you require an express courier, tracked service or insurance, please contact us for a quote.
- Please note, Little & Loved are not liable for any customs or import duties that could arise.
Shipping further afield, Internationally
- We're happy to provide shipping quotes for countries further afield than Australia.
- Please contact us, with a list of the items you are looking to purchase and your delivery address.
- In most cases we will use NZ Posts 3-10 day service, which is not tracked or insured.
- Please note, Little & Loved are not liable for any customs or import duties that could arise.