Have a question about our Loyalty or Referrals Programme? Check out the FAQ below.

From 8th April 2024 we have implemented a minimum spend per voucher. This is incredibly generous at 50% of the voucher total. I.e $10 voucher, $20 minimum spend.

Simply login to your account and navigate to Loyalty Points from the My Account tab.

You can redeem up to 400 points at any time! 

100 points = $5 voucher, $10 min spend

200 points = $10 voucher, $20 min spend

300 points = $15 voucher, $30 min spend

400 points = $20 voucher, $40 min spend

1000 points = $50 voucher, $100 min spend

Simply login to your account, navigate to Loyalty Points to view your order history and redeem points using the redeem now button. 

Firstly, we’d love you to check that you have created an account. Try creating an account using your usual email address and password. Your order history and any points should come through into your new account. For further assistance, please contact us.

This sounds like a browser issue! If you could please try refreshing the page or trying from another device. For further assistance, please contact us. 

You are not able to stack discount codes, meaning you are only able to use one discount code or loyalty voucher per transaction. Loyalty points only work on full priced items. 

Please check that your order does not include any pre-discounted items or add ons. 

Points expire after 1 year of account inactivity. Meaning you will need to order at least once every 12 months to keep your previous balance active. 

For every $1 you spend online, you’ll receive 1 loyalty point. You can also earn points by following us on social media and for your birthday. Head tohttps://littleandloved.co.nz/pages/rewardsto find out more! Our loyalty programme calculates points from 1st May 2021 onwards. Orders prior to this date are not eligible for points.

Oh no! Please contact us for further assistance. 

If you have multiple accounts with us, please reach out to customer support